Full Privacy Statement
PH360 Respects Your Privacy
PH360 recognizes the importance of privacy and respects your desire to store and access your information in a private and secure manner.
This Privacy Statement for PH360 including our mobile application is intended to notify you of how we handle your Personal Information. We are committed to providing you a secure, user-controlled environment for the use of our Services. At the same time, you share responsibility for maintaining privacy and security – for example, by keeping your password secure.
We encourage you to familiarize yourself with this Privacy Statement. Our Terms of Service explain that, by using our Services, including signing up for our service, you are consenting to our use of your personal information according to the provisions set forth in those documents and this Privacy Statement.
“PH360″ means PH360, Inc., whose principal place of business is at Gloucester Rd, Wanchai, Hong Kong and all affiliates and entities under common ownership PH360.
“R&D” means research and development activities performed by PH360 on user data. These activities include, without limitation: improving our Services and/or offering new products or services to you; performing quality control activities; conducting data analysis that may lead to and/or include commercialization with third parties. We will never share your personal information with a third party without your consent.
“Service” or “Services” includes, without limitation: PH360′s products, software, services, mobile application, and website as accessed from time to time by the user, regardless if the use is in connection with an account or not.
Your Personal Information
In the course of your relationship with PH360, we will collect several types of Personal Information. “Personal Information” is information that could be used to identify you, either alone or in combination with other information. We collect such information from you when you purchase our Services, create a personal account, complete surveys and forms, and/or when you communicate with us or request information from us. Personal Information collected online or through our mobile application can be combined with Personal Information collected offline. We collect five primary types of Personal Information through our Service and website.
“Registration Information” is information that we collect from you when you purchase or sign up for our Services. Examples of such information include but are not limited to your name, credit card information, billing and shipping addresses, and contact information, such as email address and telephone number.
“Self-Reported Information” includes information you provide to us, including but not limited to information about disease conditions (e.g. Type 2 Diabetes), other health-related information (e.g. pulse rate, cholesterol levels, visual acuity), personal traits (e.g. eye color, height, weight), ethnicity, lifestyle (e.g. current diet, activity level), and/or family history (e.g. similar information about family members). We collect this information from you if and when you enter the information into your profile, surveys, forms, or features while signed in to your account.
“User Content” includes information other than Self-Reported Information, generated by users of PH360 Services, transmitted, whether publicly or privately, to PH360. User Content includes without limitation data, text, software, music, audio, photographs, graphics, video, messages, or other materials. For example, User Content includes posts made to the PH360 community forums or emails to Customer Support. User Content does not include Self-Reported Information.
“Web Behavior Information” includes information on how you use the PH360 website (e.g. browser type, domains, page views) collected through log files, cookies, and web beacon technology, or other means.
How We Use Personal Information
PH360 collects Personal Information from you for all purposes necessary to ensure the regular operation of your account and/or availability of our Services. These include, among other things, providing you with our Services; improving our Services and/or offering new products or services to you; informing you about events; inviting you to participate in specific research projects, contacting you to obtain testimonials or for other promotional purposes; performing quality control activities; conducting other R&D; and conducting Our Research.
PH360 may provide your Personal Information to our third-party service providers, which are companies and people that help us provide, understand and improve our Services. For example, we may use service providers to help host our website, run our mobile application, send emails, implement our marketing campaigns, measure the effectiveness of our advertising, conduct surveys or polls, obtain testimonials, or otherwise help us run or improve our business. In all instances, our service providers act on PH360’s behalf and we require by contract that they protect the confidentiality of any information they receive from us.
We may access, or track your location-based information from your computer or mobile device while you are downloading or using our mobile application or Services for security or health information purposes. Below we will describe the additional ways in which we use subsets of Personal Information.
How We Use Registration Information
We use your Registration Information to authenticate your website and mobile application visits and usage; to enable your purchase; to communicate with you about information, services, and products that you have requested; and to manage and improve our website, mobile application, software, and Services. We give you the opportunity to opt out of optional communications, either through our Service or by contacting our Privacy Administrator at [email protected]
How We Use Phenotype and Self-Reported Information
We use your Phenotypical and Self-Reported Information to provide you with PH360 Services, customize the user experience, and enhance our features. If you allow sharing, Phenotypical and Self-Reported Information may be displayed in other users’ accounts. Self-Reported Information is used to customize your user experience – for example, by adjusting reports of your Phenotype to account for your reported behaviors or environmental exposures.
By using PH360 you give consent to participate in Our Research. We may include your Phenotypical Information and Self-Reported Information in Aggregated Phenotypical and Self-Reported Information disclosed to third parties for the purpose of publication in a scientific journal. Our Research is intended to advance Phenotype knowledge and to create, commercialize, or undertake activities toward the practical applications of this learning to the improvement of health care. Towards the same goals, we may allow research contractors to access your individual-level Phenotypical and/or Self-Reported Information onsite at PH360’s offices for the purpose of conducting scientific research, provided that all such research contractors will be supervised by PH360 and subject to PH360’s access rules and guidelines. We may provide your individual-level Phenotypical Information and/or Self-Reported Information to qualified researchers for the purpose of scientific research and publication in a scientific journal, which could also lead to commercial uses of such information. When your Phenotypical Information and/or Self-Reported Information is being used for research purposes, pursuant to our Research, research onsite at PH360 or via a Research Portal, it will never be combined with your Registration Information.
You may withdraw your consent to participate in our Research and still continue use of PH360 by contacting us at [email protected] If you do not give your consent to participate in our Research, PH360 may still use your Phenotypical and Self-Reported Information for purposes such as quality control or other R&D activities. Phenotypical and Self-Reported Information used for such purposes may be included in Aggregated Phenotype and Self-Reported Information disclosed to third-party research partners who will not publish the information in a peer-reviewed scientific journal. Research partners may include commercial or non-profit organizations that conduct or support scientific/medical research or conduct or support the development of programs or devices to diagnose, predict, or treat health conditions.
How We Use User Content and Web Behavior Information
PH360 uses User Content to provide our Services and improve the overall user experience. For example, posts made to the PH360 community forums are publicly displayed to other users. By submitting, posting, or displaying User Content, you give PH360 a non-exclusive license to use any User Content that you submit, post, or display on or through the Services, as further described in Section 13 of the Terms of Service. PH360 may make such User Content available to other companies, organizations, or individuals with whom PH360 has relationships, and to use such User Content in connection with the provision of those services. PH360, in performing the required technical steps to provide the Services to our users, may also (a) transmit or distribute your User Content over various public networks and in various media; and (b) make such changes to your content as are necessary to conform and adapt that content to the technical requirements of connecting networks, devices, services, or media.
Web Behavior Information is collected through log files, cookies, and web beacon technology during a visit to the PH360 website. Web Behavior Information is used to improve our Services and the overall user experience, and if participating in Our Research, your Web Behavior Information may be used and disclosed to third parties in aggregate form for our Research intended to be published in scientific journals. If you choose to withdraw consent to participate in our Research, we may still use your Web Behavior Information for R&D purposes as described above, which may include disclosure of aggregated Web Behavior Information to third-party non-profit and/or commercial research partners who will not publish that information in a peer-reviewed scientific journal.
Log Files. When users visit our website or use our mobile application, PH360 gathers certain information automatically and stores it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider, referring/exit pages, operating system, date/time stamp, and clickstream data (i.e. a list of pages or URLs visited). This information may be linked to a particular user’s profile ID or order number. We use this information to analyze trends, administer the site, track users’ movements around the site, identify and resolve issues, and gather demographic information about our user base as a whole.